Your workflow is unique 👨‍💻 -  tell us how you use Dropbox here.

Forum Discussion

MsDClark's avatar
MsDClark
Helpful | Level 5
1 month ago
Solved

Opt out of File Provider doesn't work, and it keeps trying to update

Application Affected - Dropbox Desktop for Mac Device - Macbook Air Operating System/Browser (if using the web) - Mac OSx Tahoe 26.2 Dropbox App Version (if using the app) - whatever the latest ve...
desktop
Mac
  • Jay's avatar
    Jay
    1 month ago

    Hi MsDClark, prior to doing any deletion, please check that the Dropbox desktop application is linked to a normal Dropbox folder elsewhere on your machine in the preferences.

    Once you're certain that it isn't linked to the CloudStorage folders, and you're certain that the files in CloudStorage are old and don't need to check them, you should be able to manually select the folder itself, (or the files within) and delete them from your machine. 

Techmom236's avatar
Techmom236
New member | Level 2
1 month ago

I am having the same issue. After following the opt-out directions, it looks good for a few minutes. The File Provider Dropbox folder shows that it is not syncing and the new Dropbox folder is showing up in Finder. 

A few minutes later, I see the notice that File Provider has been set up once again. Worse, after following the opt-out directions again, and logging out of my account on my Mac (Sequoia 15), I get an error message and can no longer log in. 

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!