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MsDClark's avatar
MsDClark
Helpful | Level 5
1 month ago
Solved

Opt out of File Provider doesn't work, and it keeps trying to update

Application Affected - Dropbox Desktop for Mac Device - Macbook Air Operating System/Browser (if using the web) - Mac OSx Tahoe 26.2 Dropbox App Version (if using the app) - whatever the latest ve...
desktop
Mac
  • Jay's avatar
    Jay
    1 month ago

    Hi MsDClark, prior to doing any deletion, please check that the Dropbox desktop application is linked to a normal Dropbox folder elsewhere on your machine in the preferences.

    Once you're certain that it isn't linked to the CloudStorage folders, and you're certain that the files in CloudStorage are old and don't need to check them, you should be able to manually select the folder itself, (or the files within) and delete them from your machine. 

gtaMath's avatar
gtaMath
New member | Level 2
3 hours ago

I have an exact same situation as MsDClark​ . But I am less fortunate as it comes back with new storage location (cloudstorage) despite Opt-out and reinstalled in my original location. It just keep silently moving into the new cloudstorage location. This is just a repeat problem that I just posted today. 

Hi all moderators, do you recommend to kill /library/application support/fileprovider files as the above user suggested?

Highly appreciated any advice.

Opting out of File Provider on Mac OS doesn't work | The Dropbox Community

 

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 hours ago

    Hi gtaMath, since these instructions aren't officially from a member of Dropbox, we would recommend caution if you were to attempt this, since the effects of doing these changes are unknown to us.

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