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Joel H.22's avatar
Joel H.22
Explorer | Level 4
3 years ago

Parallels VM (win11) can't find Dropbox files (Ventura Mac Studio)

I'm setting up my new Mac Studio (VenturaOS).  Getting the Dropbox (and Google Drive) apps installed and the files downloaded was pretty straightforward.

 

But Parallels VM Win11 can't find the files, now that they've been moved to a "more secure location" (as the current phrase has it).

 

Has anyone else run into this problem?  Is there a fix?

desktop
Setting up the apps
Third Party Integrations

3 Replies

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  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    3 years ago

    Hey Joel H.22, sorry to hear you're having issues with this.

     

    Can you please let us know some additional information? For example, what is the version and the exact status of the desktop app as shown in your Windows 11 side of things? 

     

    A screenshot of what's troubling you or any errors you might be getting, would be very helpful!

  • Joel H.22's avatar
    Joel H.22
    Explorer | Level 4
    3 years ago

    Hi, thanks for your reply.  Turns out it solved itself after all the sync operations were done and I rebooted! <whew!>

     

     

    • Hannah's avatar
      Hannah
      Icon for Dropbox Staff rankDropbox Staff
      3 years ago

      Thanks for keeping us updated, Joel H.22!

       

      I'm glad to see that your issue resolved itself.

       

      If you need anything else, don't hesitate to let us know.

       

      Happy holidays!

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