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Forum Discussion
jvfederico
5 years agoHelpful | Level 5
Permissions Error upon Upgrade to Mac Monterey
I just updated to Mac OS Monterey on my MacBook Pro (Mid 2015) and now Dropbox doesn't work anymore. Specifically, I get an error message saying that Dropbox can't start because, "This is usually bec...
- 4 years agoThanks for sending over the requested screenshot, Michelle!
Have you tried to perform an advanced reinstall, by any chance?
If not, please give that a go and let me know how it goes.
Cheers.
jvfederico
5 years agoHelpful | Level 5
Hello Jay,
Thank you for your response, I appreciate it. It seems I am not the only one to have this issue regarding upgrading to Monterey. I was able to dig through the Dropbox community better via a google search and found someone else who was able to solve this issue by going to Security & Privacy and giving Dropbox permissions in both Accessibility and Full Disk Access. This fixed it for me.
https://www.dropboxforum.com/t5/Dropbox-installs-integrations/Couldn-t-Start-Dropbox-macOS-Monterey/td-p/552876
The above link will bring you to the thread where I found my solution. I hope it helps other people if they have the same problem.
Best,
Joey
Thank you for your response, I appreciate it. It seems I am not the only one to have this issue regarding upgrading to Monterey. I was able to dig through the Dropbox community better via a google search and found someone else who was able to solve this issue by going to Security & Privacy and giving Dropbox permissions in both Accessibility and Full Disk Access. This fixed it for me.
https://www.dropboxforum.com/t5/Dropbox-installs-integrations/Couldn-t-Start-Dropbox-macOS-Monterey/td-p/552876
The above link will bring you to the thread where I found my solution. I hope it helps other people if they have the same problem.
Best,
Joey
Joan P.6
4 years agoCollaborator | Level 8
Thanks. I had to go back into Preferences > Security & Privacy> unlock to be able to make changes >Accessibility and then separately to >Full Disk Access. It's working now.
- Erik Toussaint4 years agoNew member | Level 2
Hei Joan,
I'm afraid 'accesibility' is in may places on my iMac. I think I managed to unlock (clicked on the lock), but can't find the 'accesibility' option where I can indicate 'Full disk Access'. Where did you find it?
Cheers, Erik
- Jay4 years ago
Dropbox Community Moderator
Hi Erik Toussaint, you can find these settings by following these steps.- Erik Toussaint4 years agoNew member | Level 2
don't get it Jay. I do not understand why things suddenly do not work after updating my computer. I think it is too easy to blame apple.
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