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Forum Discussion
jvfederico
5 years agoHelpful | Level 5
Permissions Error upon Upgrade to Mac Monterey
I just updated to Mac OS Monterey on my MacBook Pro (Mid 2015) and now Dropbox doesn't work anymore. Specifically, I get an error message saying that Dropbox can't start because, "This is usually because of a permissions error." I tried uninstalling and reinstalling, I tried the advanced uninstall, I tried fixing permissions in the Dropbox app, and I tried ensuring that my user has the proper "read/write" access and nothing has worked. I would be super grateful to anyone who can help.
Best,
Joseph Federico
- Thanks for sending over the requested screenshot, Michelle!
Have you tried to perform an advanced reinstall, by any chance?
If not, please give that a go and let me know how it goes.
Cheers.
16 Replies
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- mikafox4 years agoExplorer | Level 4
Thank you for reaching out! Attached is the full error message code.
I'm running macOS Monterey v12.3.
I have reinstalled dropbox and can see that it is enabled in both the Accessibility and Full Disk Access panels now, but I still get the error message that it cannot start and a link to this error message.Thank you for your continued help!
- Michelle
- Nancy4 years ago
Dropbox Community Moderator
Thanks for sending over the requested screenshot, Michelle!
Have you tried to perform an advanced reinstall, by any chance?
If not, please give that a go and let me know how it goes.
Cheers. - mikafox4 years agoExplorer | Level 4
The advanced reinstall worked - I'm back up and running.
Thank you SO much, Nancy! Your advice was so greatly appreciated!
- Nancy4 years ago
Dropbox Community Moderator
I’m really happy to hear this, Michelle!
I’ll be around the Community, if you need something else. - mikafox4 years agoExplorer | Level 4
Thank you! ❤️
- dany19802 years agoExplorer | Level 4
Thenks for the provided solution.
Worked for me
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