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Photo Library not reachable on macOS after Dropbox sync
Hello all,
I am running MaCos Ventura 13.1. I have both iCloud and Dropbox storage for my photos (call me paranoid if you like :-). I like the ability to select a photo from the photo library when ...
Hello everyone,
We have an update on this. This has occurred as Apple no longer allows Photos Library to be synced with cloud-storage services. You can find out more about this here in the Expected Changes article.
Regards,
Emmet
Hi Megan,
Thanks for your quick response.
I had been using the computer backup feature leading up to when this update to the new version of Dropbox occured.
The problem is that the folders being backed up were also moved to the new cloud Dropbox folder.
When the update initiated it warned me that my Dropbox files would be moved to that new location and that I'd encounter some file linking issues. That was fine. I understood that loud and clear.
What I didn't expect was for the process to move my backed up folders too (in this case desktop and pictures).
Regardless of the severity of the issues caused by moving my desktop and my pictures folders, it seems like this is an error. It is an error, yes?
Was installing the new version of Dropbox supposed to move my backed up folders?
Shouldn't my Pictures and Desktop folders have stayed where they were (in my user folder) and continued the one-way upload to Dropbox?
Now those folders are behaving like standard Dropbox folders so they have the right click menu options. Actually now I'm not sure if all of my Desktop and Pictures files are offline because they're being treated like standard Dropbox files.
Heck, now when I go to delete a file on my desktop it asks me of I want to delete it from Dropbox too.
If it's not an error, and backed up folders move from their original locations in the user folder to the separate Dropbox folder, well, I'm really unhappy with this. It's not ok for Dropbox to relocate such important folders.
In regards to my icons, it's expected for them to be messed up and inconsistent? Before the update those icons worked perfectly. It was very clear which files were offline and which files were online only. There was even the immensely helpful outline checkmate icon which showed that there were some downloaded files somewhere within a folder. Now I have a random assortment of clouds with arrows, clouds without arrows, some green checks for files I manually made offline since the update, and quite a few files and folders without any icons at all. It's actually turned what was a workable system using Dropbox to manage my files and space, to a completely unworkable mess.
Anyway, I hope none of these issues are a reflection of the state of the new app and are hopefully fixable errors.
Hopefully by sharing my experience it can help others in the same boat.
Thanks for your quick response.
I had been using the computer backup feature leading up to when this update to the new version of Dropbox occured.
The problem is that the folders being backed up were also moved to the new cloud Dropbox folder.
When the update initiated it warned me that my Dropbox files would be moved to that new location and that I'd encounter some file linking issues. That was fine. I understood that loud and clear.
What I didn't expect was for the process to move my backed up folders too (in this case desktop and pictures).
Regardless of the severity of the issues caused by moving my desktop and my pictures folders, it seems like this is an error. It is an error, yes?
Was installing the new version of Dropbox supposed to move my backed up folders?
Shouldn't my Pictures and Desktop folders have stayed where they were (in my user folder) and continued the one-way upload to Dropbox?
Now those folders are behaving like standard Dropbox folders so they have the right click menu options. Actually now I'm not sure if all of my Desktop and Pictures files are offline because they're being treated like standard Dropbox files.
Heck, now when I go to delete a file on my desktop it asks me of I want to delete it from Dropbox too.
If it's not an error, and backed up folders move from their original locations in the user folder to the separate Dropbox folder, well, I'm really unhappy with this. It's not ok for Dropbox to relocate such important folders.
In regards to my icons, it's expected for them to be messed up and inconsistent? Before the update those icons worked perfectly. It was very clear which files were offline and which files were online only. There was even the immensely helpful outline checkmate icon which showed that there were some downloaded files somewhere within a folder. Now I have a random assortment of clouds with arrows, clouds without arrows, some green checks for files I manually made offline since the update, and quite a few files and folders without any icons at all. It's actually turned what was a workable system using Dropbox to manage my files and space, to a completely unworkable mess.
Anyway, I hope none of these issues are a reflection of the state of the new app and are hopefully fixable errors.
Hopefully by sharing my experience it can help others in the same boat.
Jay
Dropbox Community Moderator
Dropbox Community ModeratorHi Mirna D., we're only aware of the Photos library not being allowed to remain on a CloudStorage folder.
Regarding the Contacts app, this isn't something related to Dropbox, as no other user has reported issues with their own Contacts apps. Have you made any changes to it, such as storing any of the app preferences in Dropbox itself?
Thanks Jay. I have not done anything to the Contacts, but will contact the iCloud forum to see if the issue on their side.
Hi Jay,
So if "the Photos library (is) not being allowed to remain on a CloudStorage folder" and the new Dropbox app moves my Pictures folder where the Photos library lives to the cloud storage folder because I had it backed up to Dropbox, then the new update effectively renders the Photos library useless.
So do you suggest I disable Dropbox backup for my Pictures folder and find another backup solution?
Hello,
I managed to fix the contacts by changing the preferences. It did not have anything to do with Dropbox, indeed
Yes, I also have the same question! 🙂
Hi Jay,
I have the same question as awgd
"So if "the Photos library (is) not being allowed to remain on a CloudStorage folder" and the new Dropbox app moves my Pictures folder where the Photos library lives to the cloud storage folder because I had it backed up to Dropbox, then the new update effectively renders the Photos library useless.
So do you suggest I disable Dropbox backup for my Pictures folder and find another backup solution?"
