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Forum Discussion

fredricstewart's avatar
fredricstewart
Explorer | Level 4
4 years ago

Problem with MacOs Ventura 13.0 on my MacBook Pro

When my MacBook rebooted after upgrading to Ventura 13.0, I got this message:  “Dropbox.app” is damaged and can’t be opened. You should move it to the Trash. I clicked on "Cancel" and put ...
desktop
Error Messages
Mac
Setting up the apps
Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Glad to hear your app’s back to normal, fredricstewart!

 

sharikov, are you receiving the exact same error as the one mentioned above? Did you try Jay's suggestion and there’s no difference?

plttvmt's avatar
plttvmt
New member | Level 2
4 years ago

Hi Nancy, for me same error (dropbox.app damaged) and freshly downloaded installer does not open. MacBook Pro 13" M2 2022 just upgraded to Ventura OS.

Close to panicking.

Thank you for your help.

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago

    Hi Dantep and plttvmt, I’m sorry to hear you’re having this issue, as well. 

     

    Have you both tried our offline installer? Does it seem to work now?

     

    Let me know.

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