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Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Re: How to remove my former employer's Dropbox files from my computer

Hey ioasdasdasda, thanks for joining the Dropbox Community!

 

Can you send us a screenshot of the prompt asking you to sign in to the app?

 

If you go to the "account" tab in the app's preferences, do you see your employer's account linked there perhaps?

 

Let me know and we'll go from there.

4 Replies

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  • ioasdasdasda's avatar
    ioasdasdasda
    Explorer | Level 4
    2 years ago

    Hi, 

     

    Since I uninstalled Dropbox in an attempt to remove the files, I just get a Windows error message when I try to open the Dropbox App. 

    Yet all the files are still accessible in my C: drive in the File Explorer.

     

    Uninstalling the app was probably unwise 😕 

     

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    2 years ago

    ioasdasdasda wrote:

    Since I uninstalled Dropbox in an attempt to remove the files ...


    If you've uninstalled the application, you can safely delete the local Dropbox folder and it won't impact any other users. With the application gone, it can't sync.

     

    Also note that uninstalling doesn't remove the Dropbox folder as doing that would delete your files. It's intended that you remove that folder manually, if you wish to do so, after the uninstall.

  • ioasdasdasda's avatar
    ioasdasdasda
    Explorer | Level 4
    2 years ago

    Ok, thank you! It still worries me that the folder itself was updating with files from the company up to a few days ago, even when, seemingly, I wasn't signed in on the Dropbox application. I'm still sort of terrified to delete the files. But thank you! 

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    2 years ago

    ioasdasdasda wrote:

    It still worries me that the folder itself was updating with files from the company up to a few days ago, even when, seemingly, I wasn't signed in on the Dropbox application.


    If you could see files updating and the Dropbox application was still installed and running, then it was still signed in and syncing. The files can't sync if the application isn't signed in and running.

     


    I'm still sort of terrified to delete the files.

    Don't be. As long as you've uninstalled Dropbox from the computer, there's no way that deleting the folder will affect anyone else.

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