Forum Discussion

Tripwires's avatar
Tripwires
Explorer | Level 3
2 years ago

Re: Issues with Dropbox File Provider on the Mac

Since the announcement Logic Pro files won’t be supported anymore on the new update I’m TERRIFIED I will loose these files / the ability to open and use them.

Can anyone shed any more light?

Logic Pro files is the only reason I have Dropbox! I have nearly an entire album of work backed up to Dropbox!

Thanks so much

6 Replies

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  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey Tripwires, thanks for reaching out to us and for your feedback on this.

     

    Indeed, syncing Logic Pro library files on cloud-storage services (including Dropbox) is no longer supported on macOS 12.5 or later.
     

    Your files of course won't be lost, but you might need to consult with Apple for more info on how to continue using them.

  • Tripwires's avatar
    Tripwires
    Explorer | Level 3
    2 years ago
    I’m really not impressed that there wasn’t an email at least from DropBox about this.

    Will the files work if I first compress them then copy and paste them into the DropBox folder? So the ‘live’ files are kept elsewhere, and I make compressed copies in the DropBox folder as a backup? Will this work?

    If not I will have to cancel my DropBox subscription.

    Thanks for your help.
  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi Tripwires, as this is related to the Logic Pro app, we wouldn't be able to comment on how that app works. We'll leave this post open for other users to contribute their findings.

  • Benjamin Gordon's avatar
    Benjamin Gordon
    Helpful | Level 7
    2 years ago

    I am SHOCKED that you can no longer sync logic pro files.

    I use dropbox, not iCloud Drive specifically because it doesnt delete my files.

    iCloud Drive is beyond useless and have seen that I'm not the only one who has lost so many files randomly over the years. I've lost music ive made so many times that it upsets me beyond belief.

    Is Dropbox now basically iCloud Drive with this new macOS file provider business and can dropbox guarantee that we wont lose any files?

    I havent had ANY issues with lost files since using Dropbox and I'm now TERRIFIED that this is going to happen, as i can see other people are saying.

  • Tripwires's avatar
    Tripwires
    Explorer | Level 3
    2 years ago
    For what it’s worth, Logic support told me on the phone to NEVER store live Logic Pro files on Dropbox, as this risks corruption. This is with or without the update. They have always / will always recommend against it.

    To safely store a Logic Pro file on Dropbox or for that matter any cloud service INCLUDING iCloud, one MUST compress the file / folder first.

    Thanks
    Sam
  • Benjamin Gordon's avatar
    Benjamin Gordon
    Helpful | Level 7
    2 years ago
    i’ve been storing logic pro docs in dropbox for years and years - NEVER had an issue.

    iCloud Drive is the opposite - deleting files randomly. Chaos!

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