Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
Nousmedis
4 years agoHelpful | Level 6
Recent Dropbox - Mac 12.3 Monterey support
The official support page relating to Mac OS Monterey 12.3 Dropbox compatibility is 2 months old now, and Apple just released (April 2022) first beta version of 12.4 and patched 12.3 with 12.3.1, but...
- 3 years agoHi everyone,We wanted to provide an update on availability of full support for macOS 12.5 and higher to more customers. We’re continuing to expand our rollout through May 2023, and anyone interested in receiving this updated experience earlier can join our beta now.If you haven’t already received the update, you can expect it between now and the end of May 2023. We’re also working directly with a small subset of customers with complex configurations to ensure their migration is as seamless as possible.Here’s how you can join our beta:
- Basic, Plus, Professional, and Family plan customers: Turn on early releases and keep an eye out for a notification to opt-in
- Standard, Advanced, Enterprise, and Education customers: Contact your Account Team or Customer Support for more information
The updated experience is more integrated with macOS and comes with some changes that are consistent with macOS requirements. For more information, please visit our Help Center.Thank you.
gullevek
4 years agoHelpful | Level 5
I will STRONGLY Recommend against OneDrive:
You can no longer delete files into the trash but only permanently delete files.
If you are not online or the files have not synced (OneDrive is REALLY slow and stops ALL syncs for any minor problem) then deleted files cannot be restored.
Also if there is a conflict on anything, ALL sync stop, not just for this file. So it can happen that data for hours and hours hasn't synced because a file ends with a "." or some other strange MS file name rule.
And if OneDrive crashes and you don't realize, nothing syncs and if you delete a file it is gone for good and forever. I do not trust oneDrive anymore. The only reason I use it is because Work forces us all to use OneDrive.
Note that GoogleDrive if run in the dynamic default form is a mounted drive and so you will myriads of other problem. You can pretty much only run that in all files local, which is then like Dropbox, except with more stricter file name rules.
CRD-CD415
4 years agoHelpful | Level 7
12.1 warnings start
12.2 warnings got more in your face
12.3 broke dropbox...dropbox says they're working on a fix.
12.4 still broken...still working on a fix, we think.
12.5 still broken...not convinced they are actively working on a fix, as there has been NO updates. I'm betting they are waiting for OS13 to be released, and then they will release a fix...
- CChesnutt4 years agoCollaborator | Level 8
I'm just here to voice what others have. We have developed our workflow based on the progression of DropBox's features. We have employees across the US and occasionally Europe. This lack of product support and communication is completely unacceptable on any level, let alone those of us on business/team accounts.
- uxian4 years agoHelpful | Level 6
Dropbox retweeted an interview with its CEO this week about how he's "developing new products and solutions for how work happens post-pandemic". Perhaps that's why the company's developers don't seem to have time to fix major bugs like this.
- CRD-CD4154 years agoHelpful | Level 7
I email DropBox support about every 30 days bugging them about a fix. I just want smart sync to be smart again, like it was before OS 12.3.
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!