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Recent Dropbox - Mac 12.3 Monterey support
The official support page relating to Mac OS Monterey 12.3 Dropbox compatibility is 2 months old now, and Apple just released (April 2022) first beta version of 12.4 and patched 12.3 with 12.3.1, but still no references to current status other than "in late march we will release a beta version...". How can I know is the beta version is now secure or how many days, weeks or months (or years!) do we still need to wait for the final stable release of a 12.3 and up supported version of Dropbox?
- Hi everyone,We wanted to provide an update on availability of full support for macOS 12.5 and higher to more customers. We’re continuing to expand our rollout through May 2023, and anyone interested in receiving this updated experience earlier can join our beta now.If you haven’t already received the update, you can expect it between now and the end of May 2023. We’re also working directly with a small subset of customers with complex configurations to ensure their migration is as seamless as possible.Here’s how you can join our beta:
- Basic, Plus, Professional, and Family plan customers: Turn on early releases and keep an eye out for a notification to opt-in
- Standard, Advanced, Enterprise, and Education customers: Contact your Account Team or Customer Support for more information
The updated experience is more integrated with macOS and comes with some changes that are consistent with macOS requirements. For more information, please visit our Help Center.Thank you.
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UPDATE (June 14): Dropbox deleted the discussion mentioned below without any word. Draw yer own conclusions.
I've replied a couple of times recently on this discussion.But this discussion is lively and the problem is still open even though there is an Accepted Solution. This is confusing.
So I started a new one:The accepted solution is, in fact, no solution at all: simply install another app because clearly Dropbox abandoned us. It's 6 moths now since the first reports that 12.3 would break support for automatic Sync (and more than a year that Apple announced its plans) and now we have Mac OS version 12.4 and next Mac OS major version (Mac OS 13) announced for September, but no real useful feedback from Dropbox nor a current status.
The situation is clearly not acceptable when dropbox is used in a business context. The silence from Dropbox cast a shadow on the professionalism of this company. I would be glad to obtain feedback from other users about other solutions available to replace dropbox.
Google drive is a good option imo. I transfered all my files last week and it's working fine.
I got in touch with Dropbox about this issue and got a full refund for this years subscription to DB for Teams.
I suggest other people do the same as it is really beyond a joke now.
Here's a novel idea, instead of focusing on new ideas, how about you fix the old problem with OS 12.3 / 12.4. It' been 6 months, and yet there is no timeline for a fix. Making it real hard for businesses to continue using your product. I need to be able to update my mac (security reasons), but I can't since DropBox doesn't work properly beyond 12.2.1.
I opened a support chat to inquire about this issue, and sent the support rep a link to the Dropbox forum, and the support rep responded:
For security reasons I am not allowed to open any link on my end.That's support for you.
paul20 they absolutely did just delete it without warning or any feedback. that says a lot more than if they had just continued to ignore it. it's pretty mind-blowing actually. something aint right. you are right about continuing the discussion elseware.
here's a recent response from support:
Please note that our engineers are currently working on the full support of macOS Monterey.
I apologize for any frustration this situation may have caused.
I would recommend to keep an eye on the following Help Center article for any updates:
https://help.dropbox.com/installs-integrations/desktop/macos-12-monterey-support
awesome!
