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muddleglum
9 months agoNew member | Level 2
Reinstalled the Dropbox app and it wants to rename my Dropbox folder
Sadly, I had already downloaded another and have a problem -- instead of picking up my old dropbox folder, the installer wants to rename it. I'm not sure what to do now. except reboot in the middle o...
Megan
Dropbox Community Moderator
9 months agoThanks for the screenshot muddleglum!
Essentially your path should be: C:\User\username and once you select that, your existing Dropbox folder should be there.
All that should happen is that the app will re-index any changes, instead of downloading all of your content from scratch.
muddleglum
9 months agoNew member | Level 2
(Looks like I messed my reply. Its here, but several hops up. Here's my latest shot again:
Which button should I choose?
- Megan9 months ago
Dropbox Community Moderator
Hey muddleglum, on the first screenshot it looks like you had the option to merge content.
Did you try this, by any chance?
- muddleglum9 months agoNew member | Level 2
Yes, and got the next one almost immediately. Did you get that last one?
edited. Which button on the last one should I use? I don't want to rename the folder or put it somewhere else -- too many things point to files in dropbox.- Hannah9 months ago
Dropbox Community Moderator
Gotcha! To be honest, I haven't reproduced this behavior you reported.
The safest option we can suggest from our side is to proceed with "Rename" or "Choose another location" and have the files sync anew from the web.
I'm afraid that there's no other route I can suggest. I understand that this isn't how you'd like to proceed; however, if you decide to follow my advice, please let me know if you run into an issue or if you have any questions at all.
Aside from that, I wanted to thank you for the details provided so far!
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