Forum Discussion

muddleglum's avatar
muddleglum
New member | Level 2
9 months ago

Reinstalled the Dropbox app and it wants to rename my Dropbox folder

Sadly, I had already downloaded another and have a problem -- instead of picking up my old dropbox folder, the installer wants to rename it. I'm not sure what to do now. except reboot in the middle o...
desktop
Install
muddleglum's avatar
muddleglum
New member | Level 2
8 months ago

I'm back again.

I tried "Choose another folder" got another dialog box that allowed me to type in a new name, hit enter, then another dialog box came up saying that it cannot make a new folder. Want pictures?

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
8 months ago

Sure, muddleglum! A visual would definitely be appreciated. 

If possible, I’d like a screenshot of what you see right after clicking on the “Choose another location” button (as shown above) and one more of what happens next.

  • muddleglum's avatar
    muddleglum
    New member | Level 2
    8 months ago

    Nancy, Did you read the other reply I wrote at about the same time as my earlier one (that you are replying to)? I'm sure that might be a clue. II'm having a HARD time clicking the buttons on your "Welcome to Dropbox!," etc. dialogs. The buttons have to be guessed at unless they are doubled. Are you sure that this is for windows 10? I have given you'all one screenshot of "Advance Settings" that show some doubling. However, none of the other screenshots show any problem, even the worst of them.
    Anyway, I'm slowing feeling my way again, as usual, hoping that I don't push the wrong button. Fun.

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