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Forum Discussion
Relinking an old Dropbox location after reinstalling the desktop app
I am a music producer, and store .logic files within dropbox - I've always loved how seamlessly it seems to store everything, and love that every change not only saves, but syncs in the cloud.
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Hi Hannah, thankyou for your detailed instructions!
Unfortunately again though, the folder containing the .logic files that are having trouble appearing when I do a normal reinstall and sync, cannot be dragged from Dropbox (Old) to the new Dropbox folder, as they are not downloaded. And I cannot download them, as the Dropbox (Old) is unlinked, and not connected with my account anymore. An error message shows (screenshot attached).
Let me know if you need any more screenshots or information from me to help get a clearer picture of what's happening on my end. This is the message that shows when I try to drag the contents of Dropbox (Old) to the new Dropbox folder.These are the .logic files that are not downloaded, and the ones that aren't copying (there are other folders that can't be dragged over also, for the same reason..however these show up if I just do a normal sync. It's just these files that I would like to present how they used to present in my original folder in finder.This is the location of my original Dropbox folder, and the frozen download symbol thats showing to the right of it.
Jay
Dropbox Community Moderator
Dropbox Community ModeratorHi cyrusvill, in order to look into this matter, please could you contact the support team directly for them to assist further?
