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Konishiki1745's avatar
Konishiki1745
New member | Level 2
7 months ago
Solved

Right click context menu disappeared after update to 224.4.4811

Following the most recent Dropbox update  the Dropbox icons no longer appear in the context menu on right-clicking a file. These were very useful, allowing me to copy a link directly without going to...
desktop
windows
  • Konishiki1745's avatar
    Konishiki1745
    7 months ago

    Hi Megan

    Many thanks for those suggestions. I had already made the registry changes but with no success, and the permissions were already set as recommended.  However, after doing the uninstall/reinstall following the steps you outlined I now have the right click menu items back.

    Thanks a lot.

    Chris

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
7 months ago

Hi Konishiki1745, welcome to our Community!

Did you have any other OS updates recently, right before this issue occurred?

If you look at your system tray, do you see a small Dropbox icon, next to your WiFi? If so, can you hover your mouse over it, and let my know the syncing status it reports?

It might sound trivial, but have you tried to re-start your device at all? 

Keep me updated.

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