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iancackett's avatar
iancackett
Helpful | Level 6
3 years ago
Solved

Rollout of new Mac Ventura Dropbox folder location (~/Library/CloudStorage) still ongoing?

Hi, I'm on Mac OS Ventura (13.0.1) and Dropbox v162.4.5419 (with a Dropbox Plus subscription) and everything is working smoothly... but, my Dropbox folder is still in "~/Dropbox"   As I understand ...
desktop
Dropbox Plus
Mac
  • Hannah's avatar
    Hannah
    3 years ago

    Hey iancackett, thanks for posting your question to our Community!

     

    We are indeed currently still in the process of rolling out the updated Dropbox for macOS app, which will provide full support for online-only files. 

     

    The update will not be rolled out to all Dropbox users at once, but rest assured you will receive a notification to update the app in the coming months.

     

    To keep up to date with what is happening with the rollout, you can visit this page.

     

    Let me know if you have any questions.

mwhdvm's avatar
mwhdvm
Helpful | Level 5
3 years ago

Also, I'm super frustrated about the forcing of files to be stored in the cloud. I have manually right clicked on folders I want downloaded, and it shows a green checkbox and still every file inside has a cloud with an arrow - none of them are local, all in the cloud.  HOW DO WE MAKE THIS WORK??? This is ridiculous that the option to turn of cloud only storage is not available.

 

If I can't fix this easily soon, I'm going to be leaving Dropbox after over a decade of being a devoted user. 

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi everyone! I hope you’re all doing well. 

 

You can check this Help Center article for more updates on this and the expected timeline. Other than that, whenever the update is available for your Dropbox app, you should receive a notification on your computer to install it.

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