Cut the Clutter: Test Ignore Files Feature - sign up to become a beta tester here.

Forum Discussion

GMart1120's avatar
GMart1120
Helpful | Level 6
3 years ago
Solved

Safari 16.1 (macOS Ventura) cannot access Dropbox files

Safari cannot open the page.The error is: "The operation couldn't be completed.  (kCFErrorDomainCFNetwork error 1.)" (kCFErrorDomainCFNetwork:1)

 

Dropbox recently moved itself to "a safer location", i.e., ~/Library/CloudStorage/Dropbox.  Everything was fine.  Afterward, I upgraded macOS to 13.0 (Ventura).  Safari is now ver 16.1 and cannot open html files stored in Dropbox.  All other apps appear to be quite happy with cloud versions of Dropbox files, including Chrome, TextEdit, macVim, Terminal, etc.  Probably something minor, but not sure what.

  • Megan's avatar
    Megan
    3 years ago

    Happy Monday guys! 

     

    Thanks for keeping us updated, and for sharing your finds with the Community. I'll forward your feedback to the appropriate areas so we can continue to improve.

     

    If you need anything else, let me know!

28 Replies

Replies have been turned off for this discussion

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need More Support

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!