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jaycabr's avatar
jaycabr
New member | Level 2
3 years ago

Screenshot / Printscreen not being saved on dropbox file

  I have been using dropbox for years now and it's been the best for saving screenshots. However in recent years it started to not save them, and many times i had to manually copy and paste them to p...
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Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi jaycabr, thanks for posting here! 

 

Interesting finds you got going on there! I would like for you to locate your Dropbox icon on your task bar, next to your WiFi and hover your mouse over it. 

 

That should give you the version of the app you're using. Can you let me know more? 

 

Also, does this happen when you try to take a screenshot from any program you use, and all file types? 

 

Keep me posted!

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