Forum Discussion

tuiren's avatar
tuiren
Explorer | Level 3
3 years ago

Seeking Insights: Dropbox Re-authentication Issues Across Various macOS Versions

Hello Dropbox Community,   I'm reaching out for insights or shared experiences regarding an issue with Dropbox on macOS. Our team has encountered a peculiar problem that seems to span across differ...
desktop
dropbox business
Folders
Mac
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi tuiren, thanks for bringing this to our attention.

 

Have you been in contact with our support team regarding this issue that you're experiencing?

 

This will help me to assist further!

  • tuiren's avatar
    tuiren
    Explorer | Level 3
    3 years ago

    Hi Jay,

     

    thanks for your quick response. I've been in contact with your support team (Ticket #23003190) and we talked about different possible issues, however they determined it to be really hard or impossible to find the root cause. Which led me asking here in the forum, hoping others have experienced something similar and may have found out what the cause was in their instance.

     

    Best

    Tobias

    • Jay's avatar
      Jay
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      3 years ago

      Thanks for the info. I'll leave this thread open for other users to comment with their observations on this matter.

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