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Forum Discussion
bwhight
9 years agoHelpful | Level 5
Smart Sync - Windows Explorer Search Not Working
I am testing Smart Sync for our team. All fine but when files are 'Online Only', Windows Explorer search can't fined them. I have tried a few PCs in our team and all have the same problem, so I don...
- 8 years ago
The Windows search functionality, that allows finding files set to online-only through the Smart Sync feature, is now available on computers with versions of Windows 8 and above, starting with the beta version 60.3 of the Dropbox desktop application that you can find here.
When this is available in the stable version 60.4 next week, your computer should automatically update and receive the fix.
Thanks to all that reported this and we appreciate your patience on this matter.
Happy syncing!
anjaporter
8 years agoExplorer | Level 4
I imagine we can still use the search function on the web version which might at least indicate where a file is stored for easier way of navigating to it in File Explorer... not ideal but a workaround in the meantime.
ooninay
8 years agoExplorer | Level 4
True, and thank goodness dropbox search online works as well as it does, but realistically I'd probably only do this as a last resort... it means switching to my browser, going to the Dropbox website and logging in if not logged in already, doing the search, then manually navigating to the file folder in Windows where the file I need is. So not something I'd ever do unless I was desperate. This is actually such a big issue for me because of the way that I work that it means I'm not using Dropbox at all until it gets resolved. Back to OneDrive (which I notice continues to improve and also has the equivalent of Smart Sync, but without the additional fee and searching works.)
- SteveWeston8 years agoHelpful | Level 6Agreed. Same here. We are in process of changing our business account over to OneDrive. We are testing now, but if this does not get resolved ASAP, we have no choice. DROPBOX MODERATOR: ANY UPDATES?
- Richard P.448 years agoHelpful | Level 7
Following in the hope of getting an answer
- Frank G.138 years agoNew member | Level 2
Long time user of Dropbox;
Here's the solution;
*Onedrive*
- Ross_S8 years ago
Dropbox Staff
Hi folks,
I wanted to jump in again as my other posts are getting lost in the thread.
This is something we are aware of, it's also something we are working very hard on internally to resolve. Navigating this particular OS behavior is not a simple, quick fix. We've been working on it for some time due to the complexities and dependencies. We also have to put any fix through rigorous internal testing before we release it into the beta, then stable.
At present we are still testing internally and I hope to be able to update in the near future and give you all an idea of when this will land first in the beta.Many thanks!
- brianchris8 years agoHelpful | Level 6
Still no update...nothing to report on this fix, correct?
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