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bwhight's avatar
bwhight
Helpful | Level 5
9 years ago
Solved

Smart Sync - Windows Explorer Search Not Working

I am testing Smart Sync for our team.  All fine but when files are 'Online Only', Windows Explorer search can't fined them.  I have tried a few PCs in our team and all have the same problem, so I don...
desktop
Setting up the apps
  • Lucio's avatar
    Lucio
    8 years ago

    The Windows search functionality, that allows finding files set to online-only through the Smart Sync feature, is now available on computers with versions of Windows 8 and above, starting with the beta version 60.3 of the Dropbox desktop application that you can find here.

    When this is available in the stable version 60.4 next week, your computer should automatically update and receive the fix.

    Thanks to all that reported this and we appreciate your patience on this matter.

    Happy syncing!

ooninay's avatar
ooninay
Explorer | Level 4
8 years ago

True, and thank goodness dropbox search online works as well as it does, but realistically I'd probably only do this as a last resort... it means switching to my browser, going to the Dropbox website and logging in if not logged in already, doing the search, then manually navigating to the file folder in Windows where the file I need is.  So not something I'd ever do unless I was desperate.  This is actually such a big issue for me because of the way that I work that it means I'm not using Dropbox at all until it gets resolved.  Back to OneDrive (which I notice continues to improve and also has the equivalent of Smart Sync, but without the additional fee and searching works.)

SteveWeston's avatar
SteveWeston
Helpful | Level 6
8 years ago
Agreed. Same here. We are in process of changing our business account over to OneDrive. We are testing now, but if this does not get resolved ASAP, we have no choice. DROPBOX MODERATOR: ANY UPDATES?
  • Richard P.44's avatar
    Richard P.44
    Helpful | Level 7
    8 years ago

    Following in the hope of getting an answer 

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