Forum Discussion

ksl0588's avatar
ksl0588
Explorer | Level 3
3 years ago

Someone is working on your shared file alert not working

Hi all!   My dropbox alert when someone is editing the shared file is not popping out anymore. Before, whenever I am editing a shared file, an alert would pop out on the right hand side saying th...
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Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Not to worry, ksl0588, I just sent you an email myself, so we'll continue working on your issue there. 🙂

arcruises's avatar
arcruises
New member | Level 2
2 years ago

Hannah,

 

Our company is having the same issue with the badge telling of other users not working.  Do you happen to remember the resolution to this problem?

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey arcruises, welcome to our Community! 

     

    As a first step, would you mind checking this Help Center article and making sure all the troubleshooting steps have been followed? 

     

    If the results remain the same, let me know and we'll look closer into it.

     

    Thanks!

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