Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

Ophiuhus's avatar
Ophiuhus
New member | Level 2
2 years ago
Solved

Started today on MacOS Sequoia - Dropbox is constantly "connecting components".

Dropbox constatly "connecting components" on MacOS Sequoa M1 Restarted, updated, applied firewall fix from existing thread - nothing helped so far
desktop
Mac
  • Ophiuhus's avatar
    Ophiuhus
    2 years ago

    Hey, I just updated to 15.0.1 and dropbox successfully connected.
    Thanks for your time.

DBX_Pedro's avatar
DBX_Pedro
Icon for Community Manager rankCommunity Manager
2 years ago

Hi Ophiuhus ,

 

Thanks for reaching out to us about this. 

 

Is this happening with the Dropbox app ? Can you please provide a screenshot of the error message? 

 

 

  • Ophiuhus's avatar
    Ophiuhus
    New member | Level 2
    2 years ago

    It is in Ukrainian though - but it is saying "connecting components"

    • DBX_Pedro's avatar
      DBX_Pedro
      Icon for Community Manager rankCommunity Manager
      2 years ago

      Hi Ophiuhus ,

       

      Can you please try the following : 

       

      Go to the top left corner

      press the Apple Logo

      System Settings

      Network

      Firewall

      Options from the Firewall

      Untick block all incoming connections

      Then allow incoming connections from Dropbox

       

      Is this something you are able to do ?

       

      If you are able to do it does it resolve the issue ? 

       

      • Ophiuhus's avatar
        Ophiuhus
        New member | Level 2
        2 years ago

        I don't need to do that, since it is already done

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!

Recent Discussions