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Forum Discussion
bob99
5 years agoHelpful | Level 5
Stop creating a file (.dropbox.device) on every device I connect to my pc!
Simple solution had at least an option in the settings to disable this feature.
I red a lot of messages in this community going back over a year now... and I understand why it's being created t...
Megan
Dropbox Community Moderator
4 years agoHi there, MrTom, how are you today?
Can you send over a screenshot of the settings you've applied after clicking "Change AutoPlay Settings" in the Backups tab of the app preferences?
Thank you so much!
Can you send over a screenshot of the settings you've applied after clicking "Change AutoPlay Settings" in the Backups tab of the app preferences?
Thank you so much!
kenleese
4 years agoNew member | Level 2
Please get rid of this IDIOTIC annoyance.
- Megan4 years ago
Dropbox Community Moderator
Hey everyone!
I've contacted our Team, and it seems the best way to go about it would be through our ticketing system so we can have a more specific look into what's causing this.
Both me and the team understand this is far from ideal, and we're here to help you all locate what's causing it and how to proceed next.
If any of you haven't tried to disable the feature, please give it a go. For the ones that you've tried it and you still face the same behavior, I'd be happy to reach out in order for us to investigate further.If you're on a paid plan, you can always contact our Support team here.
Reply back to me, letting me know if that'd be okay, and I'd be happy to do so.
Thanks everyone!- Scorps4 years agoExplorer | Level 4Megan, could you, please, verify if you are a human or a bot? Totally unrelated replies all the time. Our problem is that THERE IS NO WAY TO DISABLE THIS FEATURE!!!
I suppose we're gonna have to start bombing Dropbox contact emails and hope that there will be a human reading them at some point and possibly forward the idea to the developers after receiving a few hundreds or thousands of emails with the same request. Let's give it a go! - mailmail24 years agoHelpful | Level 6
Seems you need to least consider that people are reporting here taking their valuable time and appreciate that and raise the issue internally . But your so called program manager says that it needs to got through the ticketing system. So please do post it in your ticketing system !!!! . Why have people not reported it before ? cause it did not happen before with old build of the windows client . Something broke some regression test or its intentional ??????????
dumping dropbox.device dropbox.device dropbox.device dropbox.device dropbox.device dropbox.device dropbox.device dropbox.device dropbox.device dropbox.device dropbox.device dropbox.device dropbox.device dropbox.device dropbox.device dropbox.device dropbox.device dropbox.device dropbox.device dropbox.device dropbox.device dropbox.device dropbox.device dropbox.device dropbox.device dropbox.device dropbox.device dropbox.device dropbox.device dropbox.device dropbox.device dropbox.device dropbox.device dropbox.device dropbox.device dropbox.device dropbox.device dropbox.device dropbox.device dropbox.device dropbox.device dropbox.device dropbox.device dropbox.device dropbox.device dropbox.device dropbox.device dropbox.device dropbox.device dropbox.device dropbox.device dropbox.device dropbox.device dropbox.device dropbox.device dropbox.device dropbox.device dropbox.device dropbox.device dropbox.device dropbox.device dropbox.device dropbox.device dropbox.device dropbox.device dropbox.device dropbox.device dropbox.device in all the freaking USB drives you plugin to windows 11 ???????
- Megan4 years ago
Dropbox Community Moderator
Hey guys!
No, it's safe to say that there are no bots here. We go through each comment and post, and I truly understand your point of view.
On my end, I personally try to help as much as possible, in order for this to be looked at. However, please understand that in order to work on this with you, we'll need to continue through our support channel so that our specialists can assist.
You should be able to contact our Support, and create a ticket here. If, for whatever reason, you have trouble doing that, let me know and I'll open one for you.
I hope you can understand. Let me know if you need anything else.- JAQ4 years agoCollaborator | Level 8
Do NOT create a support ticket. Down that path lies nothing but frustration. The people who respond will MISunderstand your question and every reply, copy-paste canned responses that have nothing to do with your problem, ask you to jump thru useless hoops, and just waste your time.
- VicVega4 years agoHelpful | Level 6
Megan Fine, you're no bot, but you still fail to see the point No, we won't create a ticket, because this is not a support case. IT IS A FEATURE REQUEST. Hand it to the feature request people, not the support team. Just link them this thread, it already contains all the information required. All our time is wasted in here, including yours.
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