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Forum Discussion
bob99
5 years agoHelpful | Level 5
Stop creating a file (.dropbox.device) on every device I connect to my pc!
Simple solution had at least an option in the settings to disable this feature.
I red a lot of messages in this community going back over a year now... and I understand why it's being created t...
kenleese
4 years agoNew member | Level 2
Please get rid of this IDIOTIC annoyance.
Megan
Dropbox Community Moderator
4 years agoHey guys!
No, it's safe to say that there are no bots here. We go through each comment and post, and I truly understand your point of view.
On my end, I personally try to help as much as possible, in order for this to be looked at. However, please understand that in order to work on this with you, we'll need to continue through our support channel so that our specialists can assist.
You should be able to contact our Support, and create a ticket here. If, for whatever reason, you have trouble doing that, let me know and I'll open one for you.
I hope you can understand. Let me know if you need anything else.
No, it's safe to say that there are no bots here. We go through each comment and post, and I truly understand your point of view.
On my end, I personally try to help as much as possible, in order for this to be looked at. However, please understand that in order to work on this with you, we'll need to continue through our support channel so that our specialists can assist.
You should be able to contact our Support, and create a ticket here. If, for whatever reason, you have trouble doing that, let me know and I'll open one for you.
I hope you can understand. Let me know if you need anything else.
- JAQ4 years agoCollaborator | Level 8
Do NOT create a support ticket. Down that path lies nothing but frustration. The people who respond will MISunderstand your question and every reply, copy-paste canned responses that have nothing to do with your problem, ask you to jump thru useless hoops, and just waste your time.
- VicVega4 years agoHelpful | Level 6
Megan Fine, you're no bot, but you still fail to see the point No, we won't create a ticket, because this is not a support case. IT IS A FEATURE REQUEST. Hand it to the feature request people, not the support team. Just link them this thread, it already contains all the information required. All our time is wasted in here, including yours.
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