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Forum Discussion

alexmiller_spillt's avatar
alexmiller_spillt
Explorer | Level 3
2 years ago

Stuck "Indexing..." on macOS 14.5. I've tried everything.

Even before an upgrade, I was stuck on either syncing or indexing endlessly. Currently my comp is just endlessly "indexing..." at the bottom of the app menu. I've uninstalled and reinstalled many tim...
desktop
Error Messages
Mac
alexmiller_spillt's avatar
alexmiller_spillt
Explorer | Level 3
2 years ago

There's "no sync issues" that I see when I click on that.

 

Also I was mistaken - I updated, not upgraded, to the newest macOS 14.5, two weeks ago. And no, I am not using File Provider (I am not eligible at this time, it says).

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Sorry for jumping in, alexmiller_spillt. I’d like you to take one more step and right click on your local Dropbox folder directly and then, go to “Get info”. Can you send me a screenshot of the next window?

    • Megan's avatar
      Megan
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 years ago

      Can I send you an email, in order for us to have a closer look into this alexmiller_spillt? 

      • alexmiller_spillt's avatar
        alexmiller_spillt
        Explorer | Level 3
        2 years ago

        Yes Megan for sure but if you send it to the one registered, it'll go to a work account no one checks - can you direct message me (or I send you a message) and I'll tell you the email to use?

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