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Switched to Mac File Provider API version (174.4.5852) - now continually "syncing 6 files"
Hi! Hope someone can help me. Amongst the many problems with the new Mac FPAPI version, this one is a deal-breaker and I can't seen to figure out what's going on...
My otherwise idle system cyc...
At the bottom, only "Syncing 6 files..." then "All files are up to date" then syncing 6 files a minute or so later.
I've also fixed hyperlinks and permissionI
I've rebooted the machine
I've disconnected dropbox from the account and re-connected
Seems to randomly occur and when it does, it's continual.
From my OP: is there a way to know *which* files dropbox is syncing (internally)?
Hannah
Dropbox Community Moderator
Dropbox Community ModeratorWhile we appreciate your feedback here, felip, indeed the next step in order to resolve this issue, would be upgrading to Ventura, particularly 13.3 and above.
I understand this is not convenient for you, but is it possible?
Of course your comments will be passed along to our team about this as well.
"While we appreciate your feedback here, @felip, indeed the next step in order to resolve this issue, would be upgrading to Ventura, particularly 13.3 and above." Not very helpful Hannah 😕 and I'm also a customer and I'm not trolling a thread, I'm just having the same problem and thought would be better than making another thread.
No it is not possible at this moment to upgrade a working machine, time is gold, and Monterey is still having updates... I don't understand why you can't solve it since Monterrey is using exactly the same File Provider API, so you can't do nothing? How is possible that others in my team are in Monterey and not having the same problem? This means you're only giving support to very last OS? Ventura is arriving to its end... WWDC is here and MacOS 14 is coming in fall, Ventura will be out then? So many questions, don't you think?
I mean, I could understand not having support for super old OS but... well I'll look into a better assistance through our Advanced plan support.
I'm so disappointed with this poor response 😞
The correct response is a path this person can take to downgrade to the working version of DropBox on their system. Your new software is beta-quality at best and I've seen people with LOTS of issues with it.
Yes. I had to do that because the upgrade wrecked my file system and resulted in corrupted and unreadable databases. The Dropbox file system changed the data format of the databases. It looked like Dropbox had unlinked or corrupted the File System Object. In any case, potentially 30 years of data lost. Luckily I had backups prior to the update and could rebuild the systems on localhost.
I cycled through many service desk staff who only copied and pasted solutions, even after I had said not to post solution x, y, and z. Finally got the escalation I demanded after weeks of wasted effort and spoke to an actual person, only to be told the "engineers" were working on it. Yet the same problems are emerging, so apparently there were no bug fixes in subsequent releases.Downgrade to an earlier system and *do not use* the backup function.
Or better yet, transfer to another and more reliable storage service, as I am doing.
