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Sync icons are missing after MacOs Ventura update
Hey everyone, After I've updated my mac to Ventura, the Dropbox sync icons disappeared in my dropbox folder. Everything works fine, but when I have 2 folders opened I can't see which one is the D...
Have you tried marking it as offline to see if a green mark appears on the file?
Walter
Dropbox Community Moderator
Dropbox Community ModeratorThanks you both for the screenshots Justin_S & Archeowebby
Can you please follow these steps and let us know if they helped improve matters?
- Click on the Apple logo located at the top-left of the screen.
- Click on System Preferences. (MacOS Ventura: System Settings > Privacy & Security)
- Click on Extensions.
- Click on Finder Extensions.
- Only leave Dropbox Finder Integration ticked.
- Once this is completed suggest to close the window.
- Click one more time on the Apple logo at the top-left of the screen.
- Click on Force Quit.
- Look for Finder on the list.
- Click on Finder then Relaunch.
Hi Walter ,
Dropbox seems to be the only active extension in my case:
"Added extensions" status:
"Finder extensions" status:
- Walter
Glad to hear it's sorted now for you Archeowebby - thanks for keeping me in the loop too.
As for you now Justin_S, it looks like you're on the updated version of the desktop app for Mac OS so you might need to make the files with no icons online only and then local (available offline).
Let me know if this helps!
Hi Walter,
I misread your note and made everything "available offline" first. After doing so, though, the icons are now working as expected.
Many thanks for the great help!
On a side note. I was also no longer seeing "Dropbox" under "Locations" in the finder's sidebar. Checking the "Cloud Storage" option under the sidebar tab in finder settings corrected the issue.
