Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

SteveS2's avatar
SteveS2
New member | Level 2
3 years ago
Solved

Sync icons are missing after MacOs Ventura update

Hey everyone,   After I've updated my mac to Ventura, the Dropbox sync icons disappeared in my dropbox folder. Everything works fine, but when I have 2 folders opened I can't see which one is the D...
desktop
Mac
sync
  • Jay's avatar
    Jay
    3 years ago

    Have you tried marking it as offline to see if a green mark appears on the file?

Justin_S's avatar
Justin_S
Explorer | Level 3
3 years ago

Hi Walter,

 

I misread your note and made everything "available offline" first. After doing so, though, the icons are now working as expected. 

 

Many thanks for the great help!

 

On a side note. I was also no longer seeing "Dropbox" under "Locations" in the finder's sidebar. Checking the "Cloud Storage" option under the sidebar tab in finder settings corrected the issue. 

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!