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SteveS2's avatar
SteveS2
New member | Level 2
3 years ago
Solved

Sync icons are missing after MacOs Ventura update

Hey everyone,   After I've updated my mac to Ventura, the Dropbox sync icons disappeared in my dropbox folder. Everything works fine, but when I have 2 folders opened I can't see which one is the D...
desktop
Mac
sync
  • Jay's avatar
    Jay
    3 years ago

    Have you tried marking it as offline to see if a green mark appears on the file?

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi gonzalogarcia19!

 

Generally, we don't recommend two cloud providers syncing the same folder path, since that can cause some issues. 

 

I can't tell you for sure if the issue will re-appear once you install OneDrive again, but it is possible. 

 

You can always use both of them, but make sure to pause Dropbox, when syncing your content using OneDrive, or vice versa. 

 

I hope this helps!

gonzalogarcia19's avatar
gonzalogarcia19
Explorer | Level 3
2 years ago

Onedrive and dropbox are not on the same folder path. I use them for different things and don't want to have the same on both. Also, for many many years until I upgrade to Ventura, this was never an issue. But ok. I'll keep it in mind. thanks for the help 

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