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skverskk's avatar
skverskk
Helpful | Level 6
2 years ago
Solved

Sync icons are missing in Explorer on Windows 10

The green icons next to files and folders signifying whether file(s) are on-line or off-line only are no lonher displaring.  It was at one time showing a green checkmark or an empty cloud icon, now, ...
desktop
GUI
windows
  • skverskk's avatar
    skverskk
    2 years ago

    I just followed Walter's steps.  One Drive was showing as the first 10 entries in the registry followed by Dropbox. I switched it up so that Dropbox shows as the first 10 entries. I rebooted by PC and now everything is back to normal. Yes, I now have the green icons back, next to each file and folder. Thanks for the help.

skverskk's avatar
skverskk
Helpful | Level 6
2 years ago

 

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey skverskk, regarding your desktop app; are you seeing the Dropbox icon in your system tray?

Can you let me know your app’s version and its syncing status? 

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