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Forum Discussion
Bill C.42
3 years agoExplorer | Level 4
Sync'd files not being removed from Source after deleting them on the destination.
I have been testing my dropbox syncing results. Last night I sync'd 8 GB of files (8 files total) from one pc (source) to another (destination). The next morning (today) after making sure they wer...
Jay
Dropbox Community Moderator
3 years agoHi Bill C.42, what is the current status of the Dropbox desktop application on the destination PC? Is it up to date, or syncing?
Just to be certain, are the files definitely deleted from the destination PC?
Bill C.42
3 years agoExplorer | Level 4
what is the current status of the Dropbox desktop application on the destination PC? They both say the files are up to date.
Is it up to date, or syncing?
Just to be certain, are the files definitely deleted from the destination PC? Yes, i personally deleted them from the destination. They are still not on the destination. I have logged back into that destination machine at least 5 times since this morning and just checked again. The files are still deleted. And they are still showing on the source.
Are you folks suggesting there aren't ways to create troubleshooting logs? I was going to upgrade, but if there isn't debug logging for troubleshooting I will probably have to look for another solution. -Bill
- Hannah3 years ago
Dropbox Community Moderator
Hey Bill C.42, this is quite a strange issue indeed.
If you haven't already, can you also restart both computers, to see if that helps at all?
- Bill C.423 years agoExplorer | Level 4
I had already done that, prior to getting on this board. I just did it again. Deleted a file from the destination. I was NOT removed from the source. Did the opposite, and deleted one from the source, it was immediately removed from the destination. Without real logging to help figure out why its not working I have starting to look for another solution. We have made no progress in a week. -Bill
- Jay3 years ago
Dropbox Community Moderator
Please could you attach a screenshot showing your files on the destination PC (where a file was deleted), and the files as they appear on the website in the same location, showing the file not being deleted from there.
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