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Can't delete or remove a folder
I am trying to remove a folder that exists on my PC from Dropbox. I am the owner and no one else is shared. When I am in dropbox.com I can select the folder but there is no Delete function available in the ellipsis ... options. Also there is no option to remove from Dropbox. If I press the Delete button my PC a box pops up with a delete option. When I click Delete in the box a message says Deleting 1 item. A few seconds later a message pops up saying Unable to delete 1 item. Does anyone know why can't I delete or remove this folder from Dropbox?
You have enabled Computer Backup on your machine - follow this to disable it
https://help.dropbox.com/installs-integrations/sync-uploads/computer-backup
12 Replies
The folder names are PC then under this folder are Downloads, Desktop, Documents. I was setting up a new PC. I installed Dropbox and some how these folders got added to Dropbox. I did not add the folders to Dropbox. I don't want to delete the folders from the PC I just want to remove them from Dropbox.
The PC folder has a windows icon.
Hello,
I don't understand how the name of the folder is going to help but anyway it is "Labyrinth". I just noticed the this folder is missed from my laptop and has remained on the desktop... Probably somehow I managed to delete it from the one... I don't know. On my desktop it remains and it has that dropbox sign like it is still uploading... When I click on delete it asks for permission from the administrator...
- Hannah
Dropbox Staff
Hi Leonidas1994, how are you today?
Are you still a member of that shared folder? If you go to your Dropbox account online, can you access the folder there?
If so, you can remove your access to the folder and if your desktop is syncing properly with your account, the folder should be removed automatically.
