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Syncing even when the app is off
My dropbox is syncing on two different macs when the app is off. On the DB-preferences I have checked out starting the app on startup and dropbox is also not on the list of apps which are started when logging in in the preferences of mac. The other mac is running Ventura and the other Monterey. Has anyone else noticed similar?
Thank you for your patience. We are aware of this change that was introduced as part of Apple’s File Provider update. Dropbox will continue to sync even when the app is shut off. If you do not want the sync to continue in the background, you can select 'pause sync'.
We are currently working on a solution which is planned for release in Q3 this year. However, please note that this is a preliminary date and is subject to change.
Thank you.
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- Walter
Dropbox Staff
Hey albinotoni, sorry to hear you're having issues with this.
Could you clarify the app's version as shown in your menu bar?
Also, can you try toggling back on the auto-startup option through the app's preferences under the General tab and then back off again?
Let me know what you find!
Where exactly should I find the app's version number? I will try toggling next, but the app is not starting (there isn't menu bar icon and system monitor shows only two background(?) services, DropboxFileProviderCH and DropboxFileProvider. And this is happening (at least) on two different macs.
Found it. The version on other computer is v169.4.5684. I am not near the other problematic mac now, will check it later.
