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maddiecatania's avatar
maddiecatania
New member | Level 1
2 years ago

Syncing icons are missing from Dropbox folder in macOS Sequoia

hey! I have a new iMac with sequoia installed. I have the dropbox desktop app but it won't allow me to see the syncing symbols or right click and download. I know there is a setting in the privacy/se...
desktop
Mac
sync
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey maddiecatania, thanks for letting us know about this.

Can you try the following steps to see if they help?

  • click on the Apple logo in the top left corner.
  • select Force Quit.
  • select Finder and relaunch.

 

Keep me posted.

  • maddiecatania's avatar
    maddiecatania
    New member | Level 1
    2 years ago

    this also didn't work :(

    • Megan's avatar
      Megan
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 years ago

      Hey maddiecatania, let me also jump in here! 

      Would you mind clarifying the app's current version that you're using on your device, along with its syncing status? 

      You can find both by hovering over the little Dropbox icon, next to your WiFi on your menu bar. 

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