Forum Discussion

tanniemola's avatar
tanniemola
Explorer | Level 3
1 year ago
Solved

Syncing problems on Mac OS

I have been having problems with syncing the last few days.  I have Sequioa
desktop
Mac
sync
  • Walter's avatar
    Walter
    1 year ago

    Hey tanniemola - could you send us a screenshot of the app's exact status as shown in your menu bar so that we can have a visual too?

    Did you try logging out of your account through the app's preferences and then back in?

tanniemola's avatar
tanniemola
Explorer | Level 3
1 year ago

I have version 219.4.4463, I have rebooted and reinstalled Dropbox with no change. I have over 1TB of local and 1TB of cloud space

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 year ago

Hey tanniemola - could you send us a screenshot of the app's exact status as shown in your menu bar so that we can have a visual too?

Did you try logging out of your account through the app's preferences and then back in?

  • tanniemola's avatar
    tanniemola
    Explorer | Level 3
    1 year ago

    Thanks ! That seemed to work.

    • Walter's avatar
      Walter
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      1 year ago

      We're glad to hear it's sorted now and thanks for keeping us in the loop too tanniemola 

      See you around the Community and have a lovely weekend ahead! 

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