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Mocharuns's avatar
Mocharuns
Helpful | Level 6
1 month ago
Solved

Syncing with Dropbox is paused when I access my Files app.

I have an iPhone 14 and iPad Air 4th generation. When I go to files app, under Dropbox it shows Syncing with Dropbox paused. This is only happening on my iPad works fine on iPhone. Spoke with Apple a...
iOS
Mobile
sync
Tablet
  • Mocharuns's avatar
    Mocharuns
    1 month ago

    Oh boy, I hope this can help others. I just found out what was holding things up and pausing syncing. The latest update from iOS 26.2 has an app called “PREVIEW.” I just updated my iPad to 26.2 and Dropbox was loaded in this “PREVIEW” app. Once I opened the preview app it ended up fixing the sync issue.

     

Mocharuns's avatar
Mocharuns
Helpful | Level 6
1 month ago

Thank you!

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