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System icon disappears from Taskbar (Windows 10 Pro)
There's a few topics on this already, but none with my specific issue.
Dropbox app is definitely installed on my Surface Pro and I am actively using it throughout each day. However, the Dropbox...
Hi Megan,
If you count the '^' to get into the hidden icon/badge pane, there are 10 icons in the notification area on the right, but there have always been since this machine was brought up maybe a couple months ago (my old PC died) - '^', Everything, Avast, Thunderbird, Dropbox, Skype, Network, Sound, Clock/Date and that Manage Notifications one.
The actual left side task bar has 10 icons but here too this hasn't changed in quite a while. Looking at my 23" widescreen monitor, between the task and tray (notification area), I'm not even using half of the task bar.
The OS is Win 10 Pro 21H2.
The most recent Win 10 update was on 3/18 - Feature update to Windows 10 21H2 via Enablement Package (KB5003791), so a week ago. No I have no clue what this is or what it does, sorry. It was an automatic update. The issue started up several days later so unless there was some latent issue with the update that took a while to start manifesting, I'd be surprised if this caused it.
I even just ran a full deep virus scan of my PC just in case and was given a clean bill of health so its not that.
Yeah, I'm baffled. Everything thats supposed to be turned on is (not that I turned anything on or off - DB install did that months back when I brought the new machine up) but yet windows, every reboot, for the last few days decides the dropbox icon needs to be in the '^' hidden area. Nothing else is being affected.
Jay
Dropbox Community Moderator
Dropbox Community ModeratorHi Geney, If you're not on a Dropbox Basic plan with more than 3 devices connected, could you try an advanced reinstall of the app using the steps in this link?
Thank you all for your much appreciated help.
The advanced reinstall suggested by Jay seems to have done the trick.
The machine has been rebooted (power cycled even) 3 times so far and the dropbox icon in the notification area is staying there and not going hidden anymore.
Sorry - wanted to add this to my most recent post but hit post prematurely. Doesn't appear this forum allows editing submittted posts.
In the advanced reinstall procedure, it said to go to various directories and delete the dropbox folder.
The automatic uninstall apparently did a really good job as I found none anywhere it pointed to needing to check, however,
I did find one curious directory in %APPDATA% (aka ...\AppData\Roaming) named "DropboxElectron" (exact spelling, caps and all) which was still there after the uninstall.
I'm just curious what the purpose of that directory and its contents are given the uninstall didn't remove it nor did the advanced reinstall say anything about removing it.
- Jay
When was that last time that directory was updated, or the files within?
