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Forum Discussion

benreed's avatar
benreed
Helpful | Level 5
2 years ago

Taking a long time to open my Dropbox folders in File Explorer, after updating Win11

After  a Win 11 update Dropbox access in File Explorer became very slow. If I click on a subfolder it takes a long time to open subfolder. But, If I click open in new tab or new window, that subfolde...
desktop
Folders
Uninstall
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Yes, as a test i'd suggest temporarily disabling any 3rd party apps that might be interfering as well benreed 

 

Let me know how it goes!

benreed's avatar
benreed
Helpful | Level 5
2 years ago

GoodSync not running.  Dropbox app uninstalled. New app release installed. Behavior is the same. If I click on a folder in Dropbox, it takes a long time to open. If I click on the same folder to open in new tab or new window all is as it should be. If I navigate from that folder back  up to Dropbox top level, it goes there as it should. If I just click on that same folder where I just came from - it take long to open...

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