Forum Discussion

vacmmc's avatar
vacmmc
Helpful | Level 6
2 years ago

The app doesn't show my profile picture, and I can't choose any preferences for syncing.

no matter how many times I have re downloaded dropbox desk top app, my profile picture does not show up and I cannot choose any preferences for syncing or anything else from the desktop
desktop
Setting up the apps
sync
vacmmc's avatar
vacmmc
Helpful | Level 6
2 years ago

Hello,

Thank you for this information... I just learned the system tray is different from the task bar.
I will now follow these steps and get back to you.
My question is, if I want to make changes I always click on the system tray icon and not the desktop app icon?

 

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

It depends on what changes you're referring to vacmmc.

 

Do you wish to change a file, and edit it, or change a setting for your Dropbox desktop app? 

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!