Forum Discussion

Aldo Pannocchia's avatar
Aldo Pannocchia
Explorer | Level 3
2 years ago

The app no longer syncs with your Windows 11 PC.

L'app non sincronizza più con il PC cpon Windows 11 - Grazie ----------- The app no ​​longer syncs with your Windows 11 PC - Thank you
desktop
sync
Aldo Pannocchia's avatar
Aldo Pannocchia
Explorer | Level 3
2 years ago

Buon giorno, la versione è la 190.4.6383.0 e non ho alcuna indicazione di errore.

Uso la app Diaro che si sincronizza solo con Dropbox e, ultimamente questa sinxronizzazione non avviene più. Grazie

Aldo [removed per Community Guidelines]

----------------
Good morning, the version is 190.4.6383.0 and I have no error indications. 
I use the Diaro app which only synchronizes with Dropbox and lately this synchronization no longer happens. Thank you 
Aldo [removed per Community Guidelines]

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Ciao Aldo Pannocchia, grazie per le informazioni aggiuntive.

 

Quindi, se ho capito bene, stai riscontrando un problema di sincronizzazione con un'app di terze parti che stai utilizzando.

 

Hai provato a disconnettere l'app da Dropbox e ricollegarla per vedere se aiuta?

 

Suggerirei anche di contattare gli sviluppatori dell'app per ulteriori informazioni.

 

--

 

Hey Aldo Pannocchia, thanks for the additional info.

 

So, if I understand correctly, you're having a sync issue with a third party app you're using.

 

Have you tried to disconnect that app from Dropbox and reconnect it, to see if it helps?

 

I would also suggest contacting the app's developers for more info as well.

  • Aldo Pannocchia's avatar
    Aldo Pannocchia
    Explorer | Level 3
    2 years ago

    L'app si chiama "Diaro" ed ho acquistata la versione PRO. Prima di chiedere il vostro aiuto ho provato a scrivere a loro e mi hanno solo risposto che la sincronizzazione è fatta con Dropbox. Grazie

    ---------------
    The app is called "Diaro" and I purchased the PRO version. Before asking for your help I tried to write to them and they only replied that the synchronization is done with Dropbox. Thank you

    • Nancy's avatar
      Nancy
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 years ago

      Ciao anche da parte mia, Aldo! Nel frattempo hai provato il suggerimento di Hannah di disconnettere e ricollegare l'app a Dropbox? Sembra che sia stato d'aiuto?

      ---------------

      Hi from me too, Aldo! Did you try Hannah’s suggestion in the meantime, to disconnect and re-connect the app with Dropbox? Did that seem to help at all?

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