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dushoff
2 years agoExplorer | Level 4
The app stopped syncing on Linux (two different machines).
My dropbox stopped syncing recently on two different linux machines after restart. I spent hours trying to upgrade the first one before I restarted the second one and noticed that it had the same p...
Megan
Dropbox Community Moderator
2 years agoHey dushoff, welcome to our Community!
It'd be helpful to quit and relaunch the Dropbox app on your machine or even reboot the machine itself as well.
Also, do you happen to be running any 3rd party apps like antivirus or firewalls, or VPN/proxy settings on your machine? If so, could you temporarily disable them and let me know how it goes?
Also, can you please just check if your computer meets the minimum requirements for the Dropbox app to work correctly?
Keep me posted!
dushoff
2 years agoExplorer | Level 4
Thanks for your response.
I have quit and restarted Dropbox multiple times on both machines. I also restarted the first broken machine, then updated linux and restarted it again. The problem started on the second machine when I rebooted it (which I did to test whether this would happen).
I meet all of the requirements, but as my report states I was _not_ able to install the app (on either machine). I am instead using the nautilus-dropbox package (and have been for many years).
I don't have any firewalls or vpns running.
Both machines have been running Dropbox for months without changes before they stopped working in the last few days.
- dushoff2 years agoExplorer | Level 4
I also deleted all of my dropbox stuff and tried the "headless" approach. That seems to have installed fine, but has the same problem as all of the other approaches. It just says "Starting..." forever.
- Hannah2 years ago
Dropbox Community Moderator
- dushoff2 years agoExplorer | Level 4
Thanks.
I'll try when I get a chance... already tried most of it. It's not likely that just redoing things will fix anything now that I know that the same problem happened on four stable machines. How do I get diagnostic help?
- FlexAssistance2 years agoHelpful | Level 5
I have the same problem with Dropbox. I will read your thread as well.
- alexdao1082 years agoNew member | Level 2
Same problem here, dropbox stopped working on 3 different linux machines (3 different accounts) after working seamlessly for several years.
- dushoff2 years agoExplorer | Level 4
Wish you better luck than me. I'm sure there's a simple solution that's something about my files, but all I got was a runaround from three different people (one almost certainly a bot) repeating the same tired advice to try things that I had mostly tried before posting. My solution is to try to wean myself away from Dropbox, which also hasn't been easy.
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