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Forum Discussion
dushoff
2 years agoExplorer | Level 4
The app stopped syncing on Linux (two different machines).
My dropbox stopped syncing recently on two different linux machines after restart. I spent hours trying to upgrade the first one before I restarted the second one and noticed that it had the same p...
dushoff
2 years agoExplorer | Level 4
Yes, that email address will be fine.
Nancy
Dropbox Community Moderator
2 years agoYou’re all set, dushoff! Please reply to my email, when you get the chance.
- sarke2 years agoHelpful | Level 5
We had the same problem. After upgrading the dropbox.py controller script, instead of just
Starting...it now said
Starting... To link this computer to a Dropbox account, visit the following url: https://www.dropbox.com/cli_link_nonce?nonce=XXXXXXXXXSo it seemed it wanted to re-link the machine. After opening the URL, it says:
Error
You cannot log in to the Dropbox desktop app because your device is running an unsupported operating system.
You must now be on glibc 2.27 or higher to log back in and use the Dropbox desktop application. We recommend that you update to a supported Linux operating system (Ubuntu 18.04+ or Fedora 28+) or meet the new system requirements.So it seems our old dev box needs to be taken out back...
It's really a shame there are no human-readable log files.
- dushoff2 years agoExplorer | Level 4
Thanks for this, but I don't think it applies here (four separate machines dropped, no such error message received).
- dushoff2 years agoExplorer | Level 4
Pretty sure I don't have an email from you.
- Nancy2 years ago
Dropbox Community Moderator
I’ve checked again and the message I sent you should be delivered to the email address you see here. Can you please double check once more (along with your spam folder) and let me know if the email is still not there?
- dushoff2 years agoExplorer | Level 4
I check both of my spam filters and my "quarantine" every day. Nothing from Dropbox except notifications. Can you try again? Maybe try copy-pasting the email address instead of typing it. Also, can you give me a hint that would help me spot it? Will it be from "Nancy"? Will it say "community" in it? Any other key words?
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