Forum Discussion

dushoff's avatar
dushoff
Explorer | Level 4
2 years ago

The app stopped syncing on Linux (two different machines).

My dropbox stopped syncing recently on two different linux machines after restart. I spent hours trying to upgrade the first one before I restarted the second one and noticed that it had the same p...
desktop
Install
Linux
Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

You’re all set, dushoff! Please reply to my email, when you get the chance.

sarke's avatar
sarke
Helpful | Level 5
2 years ago

We had the same problem.  After upgrading the dropbox.py controller script, instead of just

 

 

Starting...

 

it now said

 

Starting...
To link this computer to a Dropbox account, visit the following url:
https://www.dropbox.com/cli_link_nonce?nonce=XXXXXXXXX

 

So it seemed it wanted to re-link the machine.  After opening the URL, it says:

 

Error
You cannot log in to the Dropbox desktop app because your device is running an unsupported operating system.
You must now be on glibc 2.27 or higher to log back in and use the Dropbox desktop application. We recommend that you update to a supported Linux operating system (Ubuntu 18.04+ or Fedora 28+) or meet the new system requirements.

So it seems our old dev box needs to be taken out back...

 

It's really a shame there are no human-readable log files.

  • dushoff's avatar
    dushoff
    Explorer | Level 4
    2 years ago

    Thanks for this, but I don't think it applies here (four separate machines dropped, no such error message received).

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