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Forum Discussion
The behavior of Dropbox tray Icon is completely wrong on Windows 10
I can't believe this problem has not been addressed since 10 years ago, and also it get worse with the recent UI revamp of the user interface.
All app having a tray icon agent should follow a well-defined behavior when interacting with the user, depending on mouse gesture:
Right Mouse Button
Expected behavior
Show a contextual menu for selecting options
Current behavior
It opens a popup window, user need to press CTRL+LMB to see the menu
Left Mouse Button (single click)
Expected behavior
Show a popup form if applicable
Current behavior
A form is shown, then it is hidden, then it is shown again flashing
Left Mouse Button (Double click)
Expected behavior
Execute a default action
Current behavior
If both open the dropboox root folder AND flash the main form on and off
Please, it's time to address this issue, comeon dropbox.
Right mouse button should show just the contextual menu
Left mouse button should show the control form, with toggle, but without flashing on/off
Double click should just open the root folder, without showing the form
It's all about very wrong tray icon behavior at this time.
13 Replies
- Megan
Dropbox Community Moderator
Hey Paolo M., I hope you're doing well!
As already confirmed in the thread so far, this is what we can reproduce from our side:
-When left or right clicking on the Dropbox icon, we can see the Dropbox app window.
-When double-clicking on the Dropbox icon, we are getting redirected to the Dropbox folder.
Having said that, in order to ensure that we're on the same page with you, we'd really like to have some sort of visual that documents the behavior you've mentioned so far. If need be, this will also help us log your feedback accordingly.If you don't wish to share that in this thread, we can have someone contact you via e-mail. Once you've let us know what works the best for you, we'll continue looking into this straight away!
I've used dropbox share to allow you view a small clip of my desktop
[removed to prevent sharing traffic]
As you can see, just double-clicking on the tray icon led to a complete UI mess, and I assume it will happen on your PC as well. It's a so obvious glitch that I wonder why someone is asking me a short video about.
