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dgonsalves2000
8 months agoExplorer | Level 4
The Dropbox app is deleted each time I restart my Mac
I've seen some older posts, but can't find anything recent (or solutions) to this:
Since the last iOS update (Sequoia 15.4.1), the dropbox app is deleted every time I restart my computer! I've rei...
dgonsalves2000
8 months agoExplorer | Level 4
Unfortunately, I can't show you the error screenshot (past that point). In the process of deleting all dropbox program files, prior to doing an advance reinstall (per the instructions), I did a complete beginners move-- I deleted my Dropbox folder (files). And I emptied my recycling prior to noticing it 🤦♂️. (I"ve had Dropbox for 15 years. Feeling so stupid). Luckily my online files were synced just the other day... so I can download them. Two questions at this point (sorry): First, there are three Dropbox files still showing (attached). They're like ghosts... zero bytes but can't delete. Thoughts? Second, since I have to download all my dropbox files from online, does that change how I reinstall? (PS: I really appreciate your help, but understand if you need to terminate the thread, as it's gone far beyond where it started!).
Jay
Dropbox Community Moderator
8 months agoThanks for the info. In order to look into this matter in more detail, I'd recommend contacting the support team directly for them to investigate further.
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