Forum Discussion

Matt NV's avatar
Matt NV
New member | Level 2
8 months ago

The Dropbox app is taking up a lot of space on my iOS devices when no files are available offline

To summarize, MANY people have seen extreme storage usage from the iOS and iPadOS Dropbox apps, even when all files are set to online-only. Currently, my iPad Dropbox app is using 32GB of space when ...
iOS
Mobile
Storage space
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
8 months ago

Hey Matt NV, thanks for reaching out to us and sorry to see you're having this issue.

I understand your frustration, so let's see what we can find.

Are you using the same Dropbox app version on both your devices and which version would that be?

What are your iOS and iPadOS versions?

Also, we appreciate your feedback about the uninstall-reinstall suggestion, however, as this is a really basic troubleshooting step for any issue, can you let me know if you've tried it at any point? And if so, did it help?

Let me know and we'll go from there.

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