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evelynoliv's avatar
evelynoliv
Explorer | Level 3
2 days ago

The Dropbox context menu isn't working on my Mac.

Application Affected Dropbox context menu Device Macbook Pro 2019 Operating System/Browser (if using the web) MacOS 15.7.3 (24G419) Dropbox App Version (if using the app) 238.4....
desktop
Mac
evelynoliv's avatar
evelynoliv
Explorer | Level 3
2 days ago

Hi Nancy​ ,

I've tried this before but now I have tried leaving only Dropbox marked. Still not working.

Thank you!

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 days ago

Thanks for the update on this evelynoliv - much appreciated.

If you happen to be running 3rd party apps on your computer, could you close them temporarily and let us know if this persists?

In case it does, please send us a screenshot of the options you get when you right click on your files in the Dropbox folder. 

  • evelynoliv's avatar
    evelynoliv
    Explorer | Level 3
    2 days ago

    Hi Walter​ ,

    Closed all apps, still not working. Please see the screenshot below. Thank you!

     

    • Walter's avatar
      Walter
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 days ago

      Can you send us a screenshot of the app's status as shown in your menu bar as well evelynoliv?

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