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evelynoliv's avatar
evelynoliv
Explorer | Level 3
2 days ago

The Dropbox context menu isn't working on my Mac.

Application Affected Dropbox context menu Device Macbook Pro 2019 Operating System/Browser (if using the web) MacOS 15.7.3 (24G419) Dropbox App Version (if using the app) 238.4....
desktop
Mac
evelynoliv's avatar
evelynoliv
Explorer | Level 3
2 days ago

Hi Walter​ ,

Closed all apps, still not working. Please see the screenshot below. Thank you!

 

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 days ago

Can you send us a screenshot of the app's status as shown in your menu bar as well evelynoliv?

    • Walter's avatar
      Walter
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 days ago

      Thanks for the screenshots Evelyn. 

      Can you please confirm that you've granted Dropbox full disk access as outlined here? 

      If you did, you can try reinstalling the app and let us know how it goes. 

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