Our Community is in read-only mode until April 8th, learn more here. You can still search existing threads or get help via Dropbox Support, the Dropbox Help Center, or Learn.
Forum Discussion
evelynoliv
2 months agoExplorer | Level 3
The Dropbox context menu isn't working on my Mac.
Application Affected
Dropbox context menu
Device
Macbook Pro 2019
Operating System/Browser (if using the web)
MacOS 15.7.3 (24G419)
Dropbox App Version (if using the app)
238.4.6305
Question or Issue
The Dropbox context menu is not working despite multiple attempts to resolve the issue. I have tried the following:
Quitting Dropbox, deleting all files, and relinking the account
Relaunching Finder
Running Terminal commands
Logging in with a different user profile
Restarting the system and related services multiple times
Update extensions
Thank you!
11 Replies
Replies have been turned off for this discussion
- Nancy2 months ago
Dropbox Community Moderator
Thanks for the info you’ve sent over, evelynoliv! You don’t need to do or provide something else on your end for the time being.
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!